INTREPEDIA / PRODUCT

Constituent Services Platform

Connect public requests, team schedules, event registration and standalone surveys through a public portal and service-office workspace. Supply records, stock checks and service statistics help teams follow progress, review feedback and coordinate resources.

Solution domain

Organizational operations and collaboration

Functional module

  • Membership and accounts
  • Tasks and workflows
  • Scheduling and bed allocation
  • Events and registration
  • Questionnaires and assessments
  • Medical supplies and inventory
  • Statistics and charts
  • Notifications and messaging
  • Document management

Introduction

The public portal provides representative profiles, public schedules, announcements and documents. Members can submit service requests and track their cases, register and check in for events, and take part in standalone surveys with participation registration, online responses and published results.

The office workspace brings constituent records, cases, meetings and call logs together with calendars for representatives, managers and assistants. Teams can plan and review events, design and publish surveys, record supplies against scheduled work, and review receipts, issues, stock totals and statistics.

Who it serves

Elected representatives, office managers and assistants, event and supply coordinators, and members of the public submitting requests, attending events or completing surveys.

Features

  • Public information and member services
  • Service request intake and case tracking
  • Team calendars and service records
  • Event planning, registration and check-in
  • Standalone survey design and response statistics
  • Supply items, receipts and issues
  • Stock totals and supply-flow statistics
  • Announcements, documents and team accounts

Product screenshots(Actual screens vary by version)

Supply record management screen
Supply record management screen

Search supply records by date, item and service recipient, and review receipts, issues and stock totals.

Contact us to learn more